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How we help you succeed

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Maximize ancillary revenue

By enabling customers to bid for limited-time upgrades, optimize unused capacity and increase revenue from existing inventory.

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Simplify operations

Streamline the upgrade management process with automated tools and an intuitive interface, reducing complexity and saving time.

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Drive growth with insights

Analyze trends and use our recommendations to understand customer preferences, optimize upgrade offers, and refine strategies for sustained growth.

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Excite customers

Deliver unique and exclusive opportunities, fostering satisfaction and loyalty while creating memorable experiences.

FAQs

Answers to questions you might have about Bid11

What is Bid11?

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Bid11 is a revenue management platform designed to help businesses maximize ancillary revenue from limited or perishable inventory, such as hotel rooms, event tickets, or airline seats. The platform provides a seamless bidding system that empowers businesses to offer upgrades while optimizing customer satisfaction.

How does Bid11 work for businesses?

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Bid11 simplifies the management of unfulfilled inventory by identifying upgrade opportunities and connecting them with interested customers. The platform offers comprehensive tools to manage venues or locations, events, opportunities, customer payments, and seamless application integration. All of this is fully customizable to align perfectly with your company’s brand identity.

What industries does Bid11 support?

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Bid11 is designed for various industries, including hospitality, transportation, entertainment, and dining. It also caters to local businesses looking to enhance their service offerings.

How can customers use Bid11 to bid for upgrades?

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Customers can access Bid11 through a received email or text message. They simply select the upgrade they are interested in, place their bid, and, if successful, enjoy the enhanced experience.

Does Bid11 provide training or support for businesses?

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Yes, Bid11 offers comprehensive support to ensure your success. From onboarding and troubleshooting to training on new features, our team is here to help you drive results with confidence.

Is Bid11 scalable for small and large businesses?

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Yes, Bid11 is designed to scale with businesses of all sizes. For example, a small local restaurant can use Bid11 to offer table upgrades or exclusive menu items, while a large hotel chain can manage room upgrades across multiple properties with seamless integration into their existing systems.

How secure is Bid11?

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Bid11 is dedicated to maintaining the highest levels of data security and privacy. The platform uses industry-standard encryption protocols to safeguard your data and customer information, both in transit and at rest. Access controls and authentication mechanisms ensure only authorized users can interact with sensitive information. Regular security audits and compliance checks are conducted to identify and address potential vulnerabilities.

What kind of analytics does Bid11 provide?

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Bid11 provides detailed analytics, including bidding trends, customer behavior insights, and revenue impact reports. These tools enable businesses to make informed decisions to improve their offerings.

Can the bidding system be customized to match a brand?

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Yes, Bid11’s bidding system can be fully customized to reflect your brand, including your logo, colors, and typography. With options like custom subdomains (e.g., bids.yourcompany.com) and branded emails or texts, Bid11 ensures a seamless, trustworthy customer experience while reinforcing your company’s identity.

How can businesses get started with Bid11?

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Getting started with Bid11 is simple. You can request a live demo to see the platform in action, access a recorded demo at your convenience, or request a sample demo environment to explore its features hands-on. We also offer a free trial to help you evaluate how Bid11 meets your specific needs.

If you have any questions or need assistance, feel free to contact us —we're here to help!

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