Privacy Policy

Last updated: April 11, 2026

This Privacy Policy explains how Bid11 LLC ("Bid11," "we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website at https://bid11.com (the "Website") or interact with us through sales, marketing, or events.

This policy covers the Bid11 marketing website only. Use of the Bid11 platform is governed by separate terms.

If you have questions, contact us at legal@bid11.com.

1. Information We Collect

Information You Provide

We collect personal information you voluntarily submit through our Website when you request a demo, sign up for a free trial, submit a contact form, or otherwise reach out to us. This may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Message content or inquiry details

We do not collect sensitive personal information (such as racial or ethnic origin, religious beliefs, or sexual orientation) through the Website.

Information Collected Automatically

When you visit our Website, we automatically collect certain technical and usage information through cookies and similar technologies. This may include:

  • Log and usage data — IP address, browser type and version, pages visited, time spent on pages, timestamps, referring URLs, and click behavior
  • Device data — Hardware model, operating system, screen resolution, device identifiers, and Internet service provider
  • Location data — Approximate geographic location derived from your IP address

For details on the cookies we use and how to manage them, see our Cookie Policy.

Google reCAPTCHA

We use Google reCAPTCHA v3 on our contact and signup forms to prevent spam and abuse. reCAPTCHA may collect device and usage data as described in Google's Privacy Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to inquiries — Following up on demo requests, contact form submissions, and free trial signups
  • Marketing communications — Sending you information about Bid11, our services, and relevant updates (only where you have opted in or where we have a legitimate interest to do so)
  • Website improvement — Understanding general usage patterns to improve the Website
  • Security — Protecting the Website from fraud, abuse, and unauthorized access
  • Legal compliance — Meeting our obligations under applicable laws and regulations

3. Legal Bases for Processing

For visitors in the EEA, UK, and Switzerland

Under the GDPR and UK GDPR, we rely on the following legal bases:

  • Consent — Where you have opted in (for example, to receive marketing emails). You may withdraw consent at any time by contacting us or clicking "unsubscribe" in any email.
  • Legitimate interests — To operate and improve our Website, respond to inquiries, and analyze usage, where these interests do not override your rights.
  • Legal obligations — To comply with applicable laws and legal processes.

For visitors in Canada

We process your information based on express or implied consent. You may withdraw consent at any time.

4. When and With Whom We Share Your Information

We do not sell your personal information.

We may share your information in the following limited circumstances:

  • Service providers — We use Cloudflare for content delivery and security, and Google reCAPTCHA for spam prevention on forms. These providers may process limited technical data (such as IP address) to perform their functions.
  • Business transfers — In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal requirements — We may disclose information if required by law, legal process, or government request, or to protect our rights, safety, or property.

We do not share personal information with third parties for their own direct marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Website, remember preferences, and analyze usage. We do not use analytics or advertising cookies. For full details on cookies we use and how to manage them, see our Cookie Policy.

6. International Data Transfers

Our servers are located in the United States and Ireland. If you visit the Website from outside these countries, your information will be transferred to and processed in these locations.

For transfers of personal data from the EEA, UK, or Switzerland, we use appropriate safeguards including the European Commission's Standard Contractual Clauses (SCCs). Copies are available upon request.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

  • Inquiry and contact data (name, email, form submissions) — Retained for as long as needed to respond to your inquiry and maintain the business relationship, then deleted or anonymized
  • Analytics and log data — Retained for up to 1 year
  • Cookie data — Retention varies by cookie; see our Cookie Policy

When we no longer need your data, we delete or anonymize it. If immediate deletion is not possible (for example, data in backup systems), we securely isolate it until deletion can be completed.

8. Security

We implement appropriate technical and organizational measures to protect the personal information collected through the Website, including encryption in transit and access controls.

No method of transmission or storage is completely secure. While we work to protect your data, we cannot guarantee absolute security.

9. US State Privacy Rights

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have additional rights under applicable state privacy laws.

Your Rights

Depending on your state, you may have the right to:

  • Know and access whether we process your personal data and request a copy
  • Correct inaccurate personal data
  • Delete your personal data
  • Opt out of targeted advertising, the sale of personal data, or profiling
  • Non-discrimination for exercising your rights

How to Exercise Your Rights

Email legal@bid11.com or visit bid11.com/contact to submit your request.

Verification. We will verify your identity before processing your request using information we already have on file.

Appeals. If we decline your request, you may appeal by emailing legal@bid11.com. If your appeal is denied, you may file a complaint with your state attorney general.

10. EEA, UK, and Swiss Privacy Rights

If you are in the EEA, UK, or Switzerland, you have the right to:

  • Access your personal information and obtain a copy
  • Rectify inaccurate or incomplete data
  • Erase your personal information
  • Restrict processing in certain circumstances
  • Object to processing based on legitimate interests or for direct marketing
  • Withdraw consent at any time, without affecting the lawfulness of prior processing

To exercise these rights, email legal@bid11.com.

11. Children's Privacy

The Website is not directed at anyone under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected information from a child under 18, contact us at legal@bid11.com and we will promptly delete it.

12. Do-Not-Track Signals

There is currently no universal standard for responding to Do-Not-Track ("DNT") browser signals. We do not currently respond to DNT signals. If a recognized standard is adopted, we will update this policy.

13. Contact Information

Bid11 LLC
P.O. Box 161
Moultonborough, NH 03254
USA

Email: legal@bid11.com
Web: bid11.com/contact

14. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. The "Last updated" date at the top indicates when the policy was last revised. For material changes, we will post a prominent notice on the Website.

15. Managing Your Preferences

  • Unsubscribe from marketing — Click "unsubscribe" in any marketing email or reply "STOP" to SMS messages
  • Manage cookies — Adjust your browser settings or see our Cookie Policy
  • Request data access or deletion — Email legal@bid11.com
  • Do Not Sell or Share — Email legal@bid11.com