Manage, market, and monetize

Turn unsold premium inventory into opportunities

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Simplify venue and service management

Easily manage venues, services, and their configurations with an intuitive, user-friendly platform for effortless operations.

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Identify and engage with customers

Analyze bookings to uncover opportunities and better engage with your most valuable customer segments.

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Secure customer interfaces

Deliver a trusted platform for customers to review upgrade options and participate confidently in premium offerings.

Work efficiency

Smarter tools for daily operations

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Recurring events management

Automate upgrades for recurring events, reducing manual work and simplifying operations.

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Effortless transaction handling

Handle payments and upgrades with ease, ensuring smooth processes for both businesses and customers.

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Integrated community impact

Support charitable causes directly through your platform, aligning with your values while engaging your audience.

Integrate or start fresh

Hassle-free setup and automation

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Quick and simple integration

Seamlessly connect existing services and levels or create new configurations tailored to your needs.

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Customizable automation options

Automate routine tasks like upgrade selections and notifications, giving you more time back.

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Intuitive configuration process

Set up and manage all areas effortlessly with a hierarchies and user-friendly interface designed to minimize complexity.

Delightful Customer Support

Partnering for your success

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Comprehensive onboarding & training

Access live support and self-service tools to get started and stay productive quickly.

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Dedicated customer assistance

Reliable email and phone support focused on helping your business succeed at every stage.

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Risk-free trial experience

Try the platform at no cost to ensure it meets your unique needs before committing.

Tools for your business

Solutions designed for your industry

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Industry-tailored solutions

Purpose-built tools for restaurants, hotels, airlines, and event venues, designed to fit your industry.

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Scalable for growing businesses

Flexible features to support growth, whether you’re a small business or a global enterprise.

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Adaptable for unique needs

Customize configurations to suit your services, ensuring a perfect fit for your operations.

FAQs

Answers to questions you might have about Bid11

What is Bid11?

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Bid11 is a revenue management platform designed to help businesses maximize ancillary revenue from limited or perishable inventory, such as hotel rooms, event tickets, or airline seats. The platform provides a seamless bidding system that empowers businesses to offer upgrades while optimizing customer satisfaction.

How does Bid11 work for businesses?

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Bid11 simplifies the management of unfulfilled inventory by identifying upgrade opportunities and connecting them with interested customers. The platform offers comprehensive tools to manage venues or locations, events, opportunities, customer payments, and seamless application integration. All of this is fully customizable to align perfectly with your company’s brand identity.

What industries does Bid11 support?

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Bid11 is designed for various industries, including hospitality, transportation, entertainment, and dining. It also caters to local businesses looking to enhance their service offerings.

How can customers use Bid11 to bid for upgrades?

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Customers can access Bid11 through a received email or text message. They simply select the upgrade they are interested in, place their bid, and, if successful, enjoy the enhanced experience.

Does Bid11 provide training or support for businesses?

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Yes, Bid11 offers comprehensive support to ensure your success. From onboarding and troubleshooting to training on new features, our team is here to help you drive results with confidence.

Is Bid11 scalable for small and large businesses?

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Yes, Bid11 is designed to scale with businesses of all sizes. For example, a small local restaurant can use Bid11 to offer table upgrades or exclusive menu items, while a large hotel chain can manage room upgrades across multiple properties with seamless integration into their existing systems.

How secure is Bid11?

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Bid11 is dedicated to maintaining the highest levels of data security and privacy. The platform uses industry-standard encryption protocols to safeguard your data and customer information, both in transit and at rest. Access controls and authentication mechanisms ensure only authorized users can interact with sensitive information. Regular security audits and compliance checks are conducted to identify and address potential vulnerabilities.

What kind of analytics does Bid11 provide?

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Bid11 provides detailed analytics, including bidding trends, customer behavior insights, and revenue impact reports. These tools enable businesses to make informed decisions to improve their offerings.

Can the bidding system be customized to match a brand?

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Yes, Bid11’s bidding system can be fully customized to reflect your brand, including your logo, colors, and typography. With options like custom subdomains (e.g., bids.yourcompany.com) and branded emails or texts, Bid11 ensures a seamless, trustworthy customer experience while reinforcing your company’s identity.

How can businesses get started with Bid11?

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Getting started with Bid11 is simple. You can request a live demo to see the platform in action, access a recorded demo at your convenience, or request a sample demo environment to explore its features hands-on. We also offer a free trial to help you evaluate how Bid11 meets your specific needs.

If you have any questions or need assistance, feel free to contact us —we're here to help!

Start Growing Today

It’s never been easier to boost your ancillary revenue